BY RETAILERS, FOR RETAILERS.
Let your customers place orders from the comfort of their own home for delivery or pickup.
The platform has been designed to be as simple as possible for both customers and staff alike. The core focus of Click2Order is to allow business owners to shift their attention back to their store and away from managing remote orders.
See how it works in the video below.
POWER IN NUMBERS
Why use Click2Order in your store? The numbers speak for themselves.
*compared to traditional remote ordering means.
SIMPLE TO USE
The platform is as simple as can be for your staff. They will still receive all orders into your store’s inbox. This allows them to easily print and prepare the order. Once the order is picked, they simply login to a website and change the order status. This notifies the customer automatically that their order is ready.
FAMILIAR TO CUSTOMERS
Click2Order requires no profile registration or login for your customers. Furthermore, all items are entered in plain text -similar to how they would write their list into an email. This means its simple and easy for customers to place their orders.
EASY TO IMPLEMENT
Click2Order requires no hardware or software installation in your store. The entire platform is hosted on the web, and can be accessed from any PC, tablet, or smartphone.
Features
FREE-UP VALUABLE RESOURCES
Click2Order allows your business to free-up valuable resources by simplifying the handling of remote orders.
ORDER MANAGEMENT
Click2Order allows you to maintain all your remote orders in a secure and easy-to-use system.
EFFICIENT ORDER PICKING
All orders going to your store are categorised into your stores departments. This means quicker and easier picking to get orders out as efficiently as possible.
ONLINE PAYMENT
Want your customers to pay online? Not a problem. We have a safe an secure payment gateway to that allows customers to pay for their order instantly.
CUSTOMER COMMUNICATION
Click2Order allows you to communicate with your customers in real-time using SMS and Email. No phonecalls required.
RETARGETING
Click2Order allows you to retain customer data and use it to re-target them.
GET ON BOARD
We’ve partnered with the FMCG stores below to provide their customers with the ultimate remote ordering experience!
yourstore pnpprimrose norwoodspar .click2order.co.za
How it works
Our FMCG platform consists of two components: a website where customers enter their order into a form, and a dashboard where your store views and manages orders.
CUSTOMER WEBSITE
A website (yourstore.click2order.co.za) where your customer will place their order.
STEP 1
Customer enters order items in plain text into your store’s departments.
STEP 2
Customer enters their personal details.
STEP 3
Customer places order.
STEP 4
Customer receives SMS and Email notification -with a unique order ID- to confirm that the order has been placed.
STEP 5
Customer receives SMS and Email notification when the order is ready, instructing them to collect their order.
STORE DASHBOARD
A web platform where your store will track and manage orders.
STEP 1
Store receives SMS and Email notification telling them that a new order has been placed.
STEP 2
Store picks the order, and processes at the store’s Point of Sale.
STEP 3
Store enters the order amount (in Rands) and marks the order as ‘Ready’ on the platform.
STEP 4
Customer receives SMS and Email notification when the order is ready, instructing them to collect their order.